Mobile Retail

Mobile In-Store Retail Inventory Management

For mobile retailing operations, particularly in an uncertain and struggling economy, faster in-store customer responsiveness and employee productivity can mean the difference between marginal sales, substantial sales growth and continued customer loyalty. Vangard's Universal Voice Utility adds a voice user interface that provides voice-directed capabilities to existing mobile retail inventory management applications. Voice-driven mobile transactions...increases customer responsiveness with faster, more accurate retail point-of sale transactions, inventory and receiving operations, price changes, price-checks and product searches.

Leaner, Lower Cost Operations, Increased Customer Responsiveness

With customer-facing mobile applications, voice transactions improve responsiveness to customer requests, shortening the purchasing cycle and shoring-up customer loyalty. An eyes-on-customer eyes-on-task voice capability retail point of sale system enables retail teams to improve their collective and personal customer interactions, increasing their proficiency, accuracy and efficiency in mobile store transactions. With an incrementally more productive, accurate, capable and responsive in-store retail workforce retail operations become more profitable through leaner, lower cost operations and increased responsiveness to customers.

A voice user interface provides an alternative to fat finger data entry and eyes-on-screen dependency of keyboard/keypad applications. Voice-directed data input and application controls enable faster more accurate mobile transactions. This new mobile voice interface liberates the mobile retail employee's eyes and hands, allowing them to collect and access inventory information, while maintaining visual and manual focus on repetitive tasks, and maintaining eye contact with each customer. It extends the reach of their expertise, skills, and knowledge, improving their personal capability and performance.